Carriers own your most engaged moment.
FedEx, UPS, USPS — they'll happily host your customer while showing ads for their other partners. That's your audience, on their platform.
Customers check tracking 7 times. Make every one count.
The moment after purchase is your highest-engagement moment — and most stores waste it pointing to a UPS page. Bonde Order Tracking keeps customers on your brand from checkout to doorstep.
The hidden cost of a bad tracking page.
Every time a customer clicks 'Track my order' and lands on a carrier page, you lose them. Here's what that costs.
28%
Of support tickets are 'where is my order?'
7x
Tracking checks per order, on average
$4.20
Average cost per WISMO support ticket
35%
Of post-purchase revenue from tracking pages
//WHY MOST TRACKING IS BROKEN
Your tracking page is your competitors' billboard.
When customers leave your site to check an order, they land on a UPS or USPS page with your competitors' ads running next to your shipment. You paid for that traffic. Someone else is monetizing it.
Shopify's default page is a dead end.
The built-in order status page is unbranded, ugly, and has zero upsell or retention mechanisms. Great for developers, worthless for growth.
Support tickets pile up anyway.
Without proactive updates, customers email support. Every WISMO ticket costs money, support time, and brand goodwill you won't get back.
//BONDE ORDER TRACKING
A branded tracking page that works harder than your homepage.
Every order gets a live tracking page on your domain. Real-time status, proactive SMS and email updates, and post-purchase upsells — all tuned to the moment your customer is most engaged.
01
Lives on your domain
Tracking page at store.com/track — branded, indexed, yours. No more sending customers to carrier websites.
02
Proactive SMS + email
Status updates delivered the moment carriers report. Customers stop checking — and stop emailing support.
03
Post-purchase upsells
Recommend products on the tracking page. Shoppers who bought once convert at 3-4× cold traffic rates.
04
Every carrier, one feed
USPS, UPS, FedEx, DHL, regional carriers — 900+ integrations, one tracking experience.
//EVERY TRACKING FEATURE
Everything your post-purchase experience needs.
BRANDED PAGES
Track your order
On yourstore.com/track
Your storefront, after the order.
Match your theme, your typography, your brand voice. Hero images, product carousels, campaign banners — your tracking page becomes marketing real estate.
SMART ALERTS
9:41
Your Store
now
Out for delivery
Arrives today. Track live.
Your Store
2h
At post office
FROM: YOURSTORE.COM
Your order is on the way
Track order
Email + SMS the moment status changes.
Shipped, out for delivery, delivered, delayed — customers opt in once and get updates at every step. WISMO tickets drop 50–70% in the first month.
POST-PURCHASE UPSELL
Recommended for you
Shop all →
Product name
$12.00
Add to order
Product name
$16.00
Add to order
Product name
$20.00
Add to order
Sell more at peak attention.
AI-powered recommendations on the tracking page. Second purchases convert at 3-4× the rate of cold traffic — because the customer is already thinking about your brand.
UPDATE SUBSCRIPTIONS
GET UPDATES
Text me when my order ships
(555) 123-4567
Notify me
42%
Average SMS opt-in rate — a permission-based marketing list from your post-purchase flow.
Capture contact info customers actually want to give.
'Text me when it's out for delivery' gets a 40%+ opt-in rate. That's SMS marketing consent from customers who are asking to hear from you.
//HOW IT WORKS
Branded tracking, live in an afternoon.
-
01
Install the app
One click from the Shopify App Store. Bonde reads your order feed automatically — no dev work required.
-
02
Design your tracking page
Drop in your logo, match your fonts, pick your product recommendation logic. Preview every status view side by side.
-
03
Ship the page and watch tickets drop
Route your order confirmation emails to the new tracking URL. WISMO tickets start dropping the same week. Post-purchase revenue shows up in the dashboard.
//ORDER TRACKING IS ONE PIECE
A complete growth engine for Shopify.
Order Tracking works harder connected to the rest of your stack. Every Bonde module shares customer data — so upsells on your tracking page know what the customer already bought, and loyalty points accrue automatically on every delivery.
Bundles
Pack more into every cart.
LEARN MORE
Subscriptions
Recurring revenue on autopilot.
LEARN MORE
Sidebar Cart
The most powerful cart for Shopify.
LEARN MORE
Loyalty
Turn buyers into brand advocates.
LEARN MORE
Upsells
Post-purchase revenue without friction.
LEARN MORE
Order Tracking
YOU ARE HERE
Branded tracking that drives reorders.
YOU'RE READING THIS NOW
// GUIDED BY BONDE AI
Your AI Strategist recommends the right upsell for every tracking page.
Bonde AI reads each customer's order history and your catalog, then recommends the product most likely to drive a reorder — refreshed for every tracking page view.
//PRICING
Start free. Pay when tracking starts earning.
Every plan includes unlimited tracking pages, all carriers, and email + SMS updates. You graduate when your tracked order volume does.
Starter
$0
/ month
- Up to 100 tracked orders / mo
- All carriers supported
- Email updates included
- Email support
Growth
$49
/ month
- Unlimited tracked orders
- AI upsell recommendations
- SMS updates + opt-in capture
- Subscription + Loyalty integration
- Priority support
Plus
Custom
pricing
- Everything in Growth
- Dedicated CSM
- Custom integrations
- SLA + uptime guarantee
- Migration assistance
//COMMON QUESTIONS
Things merchants ask before installing.
Still have questions? Our team usually replies within a few hours.
CONTACT SUPPORT-
Will this replace my Shopify order status page?
Yes — your order confirmation emails route to your new branded page at store.com/track. The default Shopify status page still works, but customers land on yours.
-
Which carriers are supported?
USPS, UPS, FedEx, DHL, plus 900+ regional and international carriers. If your 3PL ships it, we track it.
-
Will it work with my 3PL and fulfillment provider?
Yes. Bonde ingests tracking data from Shopify's order feed, so anything your fulfillment provider already reports to Shopify flows through automatically.
-
Do I need to migrate from another tracking app?
No — you can run both side-by-side during the switchover. When you're ready, update your order confirmation email templates to point at the Bonde URL.
-
How do SMS updates work — do I need a separate provider?
SMS is included on Growth and Plus plans. Bonde handles opt-in collection and sends updates under your brand — no separate SMS provider needed.
-
Is there a contract or minimum term?
No contracts. Monthly billing, cancel anytime from your Shopify admin.
Your tracking page pays for itself in a week.
Install Bonde Order Tracking from the Shopify App Store. Free forever up to 100 orders/month. Migrate from your current tracking app at no cost.